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Whistler Lift Ticket Terms and Conditions:

Return to Whistler lift ticket order page

Lift Ticket Pickup:

Pick up your tickets at Activities Central (click here for map) main location in Village North at #106-4338 Main Street. Hours of operation from 9am to 9pm. Phone 1-877-935-4528 or 604-935-4528.

Your tickets will be ready for pickup, provided you have followed the lift ticket order process, below.

The lift ticket purchaser's signature and photo ID will be required when tickets are picked up in Whistler Resort.


Lift Ticket Order Process:

Your start date (first day of skiing) for Whistler lift tickets must be at least 4 days after the day you order your tickets online.

Minimum lift ticket order size is CDN$200.

After your ticket order has been placed, you must print your receipt and bring it to Whistler with you. Your receipt contains important information including phone numbers and a map showing where to pick up your tickets.


Keep Your Ticket Stubs:

Each Whistler Blackcomb lift ticket features a removable stub on the bottom.

Immediately after picking up your lift tickets, you must tear off these stubs and put them in a safe place.

If your lift tickets are lost or stolen, take your stubs to Guest Relations representative at the Whistler Village Gondola Base, or Blackcomb Base to have unused ticket days replaced.


Whistler Blackcomb Ticket Replacements:

Lost or stolen tickets (or unused portions thereof) which are reported immediately to Whistler Blackcomb Guest Relations and which are cancelled prior to the expiry of the unused portions.

Ticket replacements or refunds will not be issued under any circumstances for lost or stolen tickets or ticket portions thereof which are reported as lost or stolen after the expiry of the unused days in question, even if the lost or stolen tickets or ticket portions were never validated.

All other refunds of partially used or completely unused tickets must be addressed while in the resort, at the discretion of a Guest Relations representative at the Whistler Village Gondola Base, or Blackcomb Base.

Refunds may take up to 4 weeks.


Whistler Blackcomb Ticket Refund Policy:

Due to frequent weather changes, Whistler Blackcomb lift ticket window prices may differ from ResortAc.com's discounted lift tickets. All ResortAc.com guests will receive the lowest ticket price. Should the window price be less than the ResortAc.com price, please go to the Whistler Blackcomb window for a refund.

In the event that inclement weather forces Whistler Blackcomb to close both mountains.

Injury or illness, accompanied by a doctor's note or written statement from the Whistler Blackcomb Ski Patrol.


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